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FORMATION
Supplier Quality Auditor: assessing and improving supplier quality performance – #149
1,865.00 € HT
Context
- You want to add value to your audits of suppliers during development and production, and so improve their quality performance. Would you like to know how to :
- evaluate a potential supplier before the start of the contract.
- evaluate a product/process development supplier during the project phase.
- audit the quality performance of existing suppliers.
- qualify a new manufacturing process at your supplier.
- detect and eliminate the causes of a problem detected during production.
Objectives
- Acquire second-party auditor skills.
- Preparing, conducting and completing an audit of a supplier.
- Be able to detect sources of improvement in the supplier’s quality performance and risk management.
- Assess the way in which quality improvement tools are used by the supplier.
- Know how to rate a manufacturing process in order to compare and/or qualify it.
- Understand how to use existing questionnaires.
- Be able to create your own questionnaire specific to the supplier/process to be audited.
Recommanded for
-
Quality / QHSE manager, engineer and technician
-
Purchasing / Buyer
-
AQF Manager
-
Supplier Quality Manager / Engineer
-
Continuous Improvement Manager
-
External auditor
Prerequisites
- be an ISO 19011 auditor.
Pedagogy
- The pedagogy implemented is based on cases encountered during audits. Each concept is approached through a case study before being systematically transposed on real cases resulting from the experience of the consultant and the trainees.
- The training is then very participative.
- The Crosby’s turtle method is used to analyze the risks in the preparation phase of the audit followed by the CAPDo® approach to orient the audit towards the search for performance.
Evaluation mode
- Knowledge test (MCQ).
Course materials
- Participant’s file containing the presentations delivered during the training and the exercise materials.
To go further
Trainings :
- VDA 6.3: 2016 – Process Auditor Qualification – #941
-
Auditing and improving supplier delivery performance – #1491
Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
Session 1
The triggers of the audit at the supplier
- Types of audit: evaluation, project, process, remote
Session 2
The auditor’s job
- The qualities of an auditor for a successful audit
- Dealing with auditees and conflicts
Session 3
Audit management
- Audit issues
- Audit questionnaires
- Scoring
- From preparation to conclusion
Session 4
Tools for improving quality performance
- Which quality tool for which supplier situation
- Application on a case study
Session 5
Case study situation
- Preparing an audit at a supplier’s
- Conducting the audit
- Conducting the closing meeting
Maxence MENAGER - SILVATRIM
“This training course enabled me to take a step back and give more “depth” to my job. We can go further and that makes the job more interesting. Great group sharing”.
Jean-François ANDREO - LUMILEDS
“Very good training, pleasant and dynamic. “
Olivier DE ROBILLARD - YVEL
“This training course has enabled me to desacralise audits and to get the trigger to carry them out. I can now better understand the work to be done before and after the audits. “
Mickaël GUIHARD - 3M
“What I particularly appreciated in this mode of intervention is that the consultant starts from our reality, from us, and not from a theory or a concept that must then be transposed: we remained very focused on our situation and, through a permanent exchange between the consultant and myself, the work progressed. Each work sequence was the subject of a report drawn up by the consultant: these reports did not simply record our exchanges, but proposed ways of improving the operation of our quality management system; all these proposals were studied and many were implemented. “
Vincent ALIX- Halgand
“Very good trainer who succeeded in making a distance learning course a friendly and exciting experience”.