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Auditing and improving supplier performance- #149

Categories :
Aerospace training All industries Audit Audit Audit Audit Automotive training Services
1,890.00 € HT

Training content

Context

You want to add value to your supplier audits during development and production life, and thus improve their performance.
You want to know how to :

  • Evaluate a potential supplier before the start of the contract.
  • evaluate a development supplier during the project phase.
  • audit the performance improvement of existing suppliers.
  • qualify a new manufacturing process at your supplier.
  • detect and eliminate the causes of a problem detected during production.

Objectives

  • Acquire the competence of second party auditor.
  • Know how to prepare, conduct and close an audit at the supplier.
  • To know how to detect the sources of improvement of the performance and the control of risks at the supplier.
  • Evaluate the way improvement tools are controlled at the supplier.
  • Know how to rate a manufacturing system to compare and/or qualify.
  • Understand how to use existing questionnaires.
  • Be able to create your own questionnaire specific to the supplier/process to be audited.

Recommanded for

  • Quality / QHSE manager, engineer and technician

  • Purchasing / Buyer

  • AQF Manager

  • Supplier Quality Manager / Engineer

  • Continuous Improvement Manager

  • External auditor

Prerequisites

  • No prerequisites

Pedagogy

  • The pedagogy implemented is based on cases encountered during audits. Each concept is approached through a case study before being systematically transposed on real cases resulting from the experience of the consultant and the trainees.
  • The training is then very participative.
  • The Crosby’s turtle method is used to analyze the risks in the preparation phase of the audit followed by the CAPDo® approach to orient the audit towards the search for performance.

Evaluation mode

  • Knowledge test (MCQ).

Course materials

  • Participant’s file containing the presentations delivered during the training and the exercise materials.

To go further

Trainings :

Review :

Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.

For more information on accessibility, access procedures and deadlines, see our Training page.

Course programme

Session 1

The triggers of the audit at the supplier

  • Types of audit: evaluation, project, process, remote
Session 2

The auditor’s job

  • The qualities of an auditor for a successful audit
  • Dealing with auditees and conflicts
Session 3

Audit management

  • Audit issues
  • Audit questionnaires
  • Scoring
  • From preparation to conclusion
Session 4

Tools for performance improvement

  • Which quality tool for which supplier situation
  • Application on a case study
Session 5

Case study situation

  • Preparing an audit at a supplier’s
  • Conducting the audit
  • Conducting the closing meeting

Testimonies

Maxence MENAGER - SILVATRIM

“This training course enabled me to take a step back and give more “depth” to my job. We can go further and that makes the job more interesting. Great group sharing”.

Jean-François ANDREO - LUMILEDS

“Very good training, pleasant and dynamic. “

Olivier DE ROBILLARD - YVEL

“This training course has enabled me to desacralise audits and to get the trigger to carry them out. I can now better understand the work to be done before and after the audits. “

Mickaël GUIHARD - 3M

“What I particularly appreciated in this mode of intervention is that the consultant starts from our reality, from us, and not from a theory or a concept that must then be transposed: we remained very focused on our situation and, through a permanent exchange between the consultant and myself, the work progressed. Each work sequence was the subject of a report drawn up by the consultant: these reports did not simply record our exchanges, but proposed ways of improving the operation of our quality management system; all these proposals were studied and many were implemented. “

Vincent ALIX- Halgand

“Very good trainer who succeeded in making a distance learning course a friendly and exciting experience”.

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Duration
3 days
Formation type
Open / In-house training session
Realisation modality
Onsite (Open: lunch included) or remote sessions
Validation
Qualification Certificate
Number of participants
Minimum : 4
Maximum : 9
Discounts

Register several trainees for our Open training sessions and benefit from our special offers

-20%
discount for the 2nd participant
-50%
for the 3rd and each additional participant
For registrations to the same training session.
Registration training
OPEN TRAINING SESSION
IN-HOUSE TRAINING SESSION
24 to 26 May 2023
9 remaining places
Remotely
1890 €
I register >
15 to 17 November 2023
9 remaining places
Remotely
1890 €
I register >
To obtain a quote for an in-house training :
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