PRIVACY POLICY

The website https://euro-symbiose.fr is owned by EURO-SYMBIOSE, whose registered office is located at 5, Rue Thomas Edison – ZAC de la Fleuriaye – 44470 Carquefou, France.
EURO-SYMBIOSE places great importance on the protection of your personal data. This policy is intended to transparently explain how your data is collected, used, stored, and protected when you use our website or interact with our services, including:
• Browsing the website,
• Registering for an online training course,
• Subscribing to our newsletter,
• Contacting us via a form.

1. Personal data collected
We may collect the following categories of personal data:
• Identity data: first name, last name, job title.
• Contact data: email address, phone number, postal address.
• Professional data: company, professional contact details.
• Browsing data: IP address, browser type, time zone, cookies, pages viewed.
• Transactional data: billing information, payment information via secure service providers.
• Data related to training services: registration, educational tracking, assessment results.

2. Purposes of data processing
Data is processed for the following purposes:
• Browsing and optimal operation of the website.
• Managing registrations for training, exams, newsletters, or other services.
• Educational and administrative follow-up of training activities (attendance sheets, certificates, agreements…).
• Handling requests via contact forms (inquiries, quotes…).
• Commercial communication, sending newsletters or invitations (with your consent).
• Compliance with legal obligations (professional training, accounting, taxation).
• Improving user experience and the website.
• Fraud prevention and IT security.

3. Legal basis for processing
In accordance with the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:
• Performance of a contract (e.g., training registration, purchase),
• Consent (e.g., newsletter, cookies, communications),
• Legitimate interest (e.g., service improvement, security),
• Compliance with legal and regulatory obligations (e.g., accounting, training audits, legal disclosures).

4. Cookies and links to other websites
Our website contains links to other websites. EURO-SYMBIOSE is not responsible for the content of these external sites.
Our website uses several types of cookies:
• Technical and security cookies: essential for website operation.
• Comfort cookies: store user preferences.
• Audience measurement cookies: anonymous statistics.
• Third-party cookies (social media, advertising).
You can disable cookies in your browser settings:
• Internet Explorer: Tools > Internet Options > Privacy > Block all cookies
• Firefox: Options > Privacy > Custom settings
• Safari: Settings > Advanced > Privacy > Content settings
• Chrome: Settings > Advanced > Privacy > Preferences

5. Data recipients and transfers
Your data is processed only by authorized personnel within EURO-SYMBIOSE and may be shared with service providers or partners strictly for the purpose of performing our services (hosting, management tools, email campaigns, OPCOs, carriers…). Any data transfer is contractually regulated and carried out in compliance with applicable legislation. No data transfer outside the European Union is made without appropriate safeguards.

6. Data retention period
Data is retained for the time necessary to fulfill the purposes mentioned above, in compliance with applicable legal retention periods (professional training, tax, and commercial obligations).
After these periods, the data is securely deleted or archived.

7. Information security
We secure the information you provide on computer servers in a controlled, secure environment, protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data under our control. However, no data transmission over the Internet can be guaranteed to be completely secure.

8. Your rights
In accordance with the GDPR, you have the following rights:
• Right of access, rectification, and erasure,
• Right to restriction of processing, objection, and data portability,
• Right to withdraw consent at any time.
You can exercise these rights by contacting us:
📧 by email: RGPD@euro-symbiose.fr
📬 by mail: EURO-SYMBIOSE, 5 Rue Thomas Edison – 44470 CARQUEFOU, France
📞 by phone: 02.51.13.13.00

9. Updates to this Privacy Policy
This policy may be modified at any time. Any update will be published on this page. Last update: May 6, 2025.

10. Governing law
This policy is governed by French law. In the event of a dispute, only French courts shall have jurisdiction.