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FORMATION
Process-based management – #106
Context
- You have introduced the concept of process through a certification, an improvement programme or you are exploring this possibility for your company.
- Today, you are looking to find out how processes can be used as new levers to achieve your strategic objectives.
- You are looking to introduce more transversal management practices to decompartmentalise the functioning of your management team.
- You are looking to optimise your performance at the interfaces of your organisation’s territories.
Objectives
- Understand how processes act as drivers of progress in an organisation.
- Learn the best practices to identify the processes in your organisation.
- Avoid the pitfalls of an abstract or prescriptive application of the process concept.
- Know and be able to apply methods and tools to implement the basics of process management.
- Identify the roles and contributions of the members of the management team.
- Identify the steps to implement process management.
Recommanded for
- General managers
- Management teams
- Quality / QHSE managers, engineers and technicians
Prerequisites
No prerequisites.
Pedagogy
- Throughout the course, participants are required to take part in team activities that are directly related to their operational concerns.
- Numerous exchanges and consolidations of work allow for the appropriation of the concepts and tools taught.
- The simplicity and logic of the thread used throughout the course ensure a real understanding of the issues involved in an appropriate application of process-based management.
Evaluation mode
- Knowledge test (MCQ).
Course materials
-
Participant’s file containing the presentations delivered during the training and the exercise materials.
To go further
Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
Session 1
A playful sequence based on a team activity which allows the participants to experience a situation where all the basics of process management are discovered.
Session 2
Identification of strategic concerns in a management team.
Session 3
Customer orientation as a starting point for identifying processes.
Session 4
Cross-reference customer-oriented processes with strategic concerns and identify support and management processes.
Session 5
Know how to communicate internally on the processes thanks to a personalised process map in relation to the company’s project.
Session 6
Roles and contributions of process management and facilitation players.
Session 7
Discovering and using the first process management tools: the identity card, the ERA matrix and the risk analysis. To define the performance objectives of the processes, to build a dashboard with relevant indicators and to start the improvement process.
Session 8
Discovering and putting into practice the process review to boost your process management and make the link with your strategic objectives.
Session 9
“After the training”:
Building the action plan to implement process management. Developing communication to announce the follow-ups of the training.
Christian LEMOINE - SNOP
“Very good insight into the new process approach”.
Hervé DIDIME - SMITHS INTERCONNECT
“Clear and precise training that completely met my expectations. “
Yohann RESSEMONT - SMITHS INTERCONNECT
“Good training that meets the expectations expressed. “
Antoine RAMIER - SNMW
“Dense training in one day but which goes to the heart of the matter”.
Jean-Sébastien LEFRILEUX - SMITHS INTERCONNECT
“Pragmatic training based on concrete examples and providing simple and useful tools. “
About Instructor
Laurent GUIHAIRE
Speciality: EURO-SYMBIOSE consultant since 1995, Laurent leads our auditor and project management training courses and provides support towards IATF certification.