This training is part of a consultancy service.
Discovering QRQC (Quick Response Quality Control) : managing problem-solving in the workplace – #88
790.00 € HT
Context
You want to :
- Make your problem resolution process more robust and prevent recurrences.
- Improve the speed of execution in handling your problems.
Objectives
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Understand how QRQC differs from other approaches
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Understand the importance of the different QRQC levels
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Understand the importance of monitoring and its different modes
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To become aware of the essential role of management in the success of QRQC
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Identify the pitfalls to avoid that could compromise the success of the approach
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Assess your company’s level of maturity with regard to the QRQC approach
Recommanded for
- Plant managers.
- Members of the CODIR.
- Support service engineers.
- Operators in charge of production.
- Supervisors.
- Quality / QHSE managers, engineers and technicians.
- Team leaders.
- Production quality coordinators.
Specific operating conditions for remote sessions
- Have a PC equipped with a microphone, a webcam and, if possible, a headset for greater comfort. Note: wallpapers are available on Zoom or Teams to hide the background.
- Have a good Internet connection, which should be tested before the session.
- Settle down in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session.
- Participants from the same organisation should not be grouped together in the same room, but each at their own desk.
- The end-of-course knowledge test must be taken with your webcam and microphone turned on. We may need to verify that you are alone in the room.
- Please sign in 5 minutes before the start of the session.
Prerequisites
- Knowledge of problem-solving methods (such as 8D) is a plus.
- For the deployment of QRQC within the company, the 3 levels of QRQC management, starting with the members of the management committee, need to be trained in the approach: dedicated training for each QRQC level (please contact us).
Pedagogy
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The course tackles the various subjects using a varied teaching approach, combining videos, sub-group discussions and exercises.
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At the end of each session, an assessment is made of the company’s level of maturity with regard to QRQC concepts.
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Each tool is the subject of a presentation of the theoretical concepts supplemented by the presentation of an example.
Evaluation mode
- Knowledge test (MCQ).
Course materials
- Participant’s file containing the presentations delivered during the training and the exercise materials.
- Digital training materials are made available to trainees a few days before the start of the training course on our LMS platform.
To go further
Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
For more information on accessibility, access procedures and deadlines, see our Training page.
Session 1
Introduction to QRQC (origin, purpose, key principles, levels 1 / 2 / 3).
Session 2
The QRQC method:
- Align with the principles of Human Organization of Production
- React to non-performance depending on the complexity of the problems.
- Management routines for faster problem solving.
- The escalation process to address issues at the right levels of the organization.
Session 3
The first loop of QRQC: detect, communicate, analyse and verify.
Session 4
The key factors for a successful QRQC process.
Anonymous
“Clear and complete training.“
About Instructor
Christophe GIRARD
Specialty : EURO-SYMBIOSE consultant since 1999, Christophe is distinguished in training and consulting related to automotive and aeronautical standards and in the deployment of operational excellence.