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FORMATION
Managing appearance parts – #2510
Context
You wish to :
- Improve the detection of appearance defects.
- Better prevent customer complaints.
- Reduce your non-quality costs.
Objectives
- Understand the requirements of automotive manufacturers.
- Learn the technical and contractual basics for a controlled customer-supplier relationship.
- Know how to build a defect library and negotiate acceptance criteria with customers.
Recommanded for
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Quality / QHSE managers, engineers and technicians
-
Quality Officers
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Customer /Supplier Quality Engineers
Prerequisites
No prerequisites.
Pedagogy
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The course alternates theory, simulation of appearance parts inspection, and concrete examples of application in the automotive industry.
Evaluation mode
- Knowledge test (MCQ).
Course materials
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Participant’s folder containing the presentations delivered during the training and the exercise materials.
To go further
Consulting services : EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
Session 1
 Introduction, problems and issues (examples of appearance defects, concept of perceived quality).
Session 2
The field of application (review of the requirements of IATF 16949 and the types of products / processes concerned).
Session 3
Exploration of the product (sources of variability, observation conditions).
Session 4
Evaluation and decision (definition of attributes, acceptance criteria, decision support).
Session 5
The effectiveness of visual inspection (visual inspection standards, audit checklist, attribute Gage R&R study, etc.).
Session 6
Negotiating acceptance criteria.
Session 7
Best practices and mistakes to avoid.
About Instructor
François DUJARDIN
Specialty: quality assignments in the automotive sector.
The VDA 16 Manual is proposed.