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EN 9110 – QMS applicable to aeronautical maintenance organisations – #76
1,390.00 € HT
Context
- Aeronautical maintenance organisations, you wish to develop a quality management system meeting the requirements of the EN 9110 standard with a view to certification.
- You are looking to train the key players in your QMS in order to clarify the expectations of the EN 9110: 2018 standard, with concrete ways of implementing the requirements.
- You are looking to understand the relationship between daily activities and the requirements of the standard.
Objectives
- Understand the requirements of the EN 9110:2018 standard and how to use it.
- Assess your current practices against the requirements of the standard.
- Identify opportunities for improvement or needs for change.
Recommanded for
Integrated in an aeronautical maintenance organisation, you are :
- Process Managers.
- Internal auditors.
- Management teams.
- Quality / QHSE managers, engineers and technicians.
Prerequisites
No prerequisites.
Specific operating conditions for remote sessions
- Have a PC equipped with a microphone, webcam and, if possible, a headset for greater comfort. Note: To blur or hide the view from behind, background screens are available in Zoom or Teams.
- A good Internet connection, tested before the session.
- Locate in a quiet, isolated area; switch to « not available » status in Teams; close your email access and mute your phone to avoid distraction during the session.
- To avoid off-topic discussions during the session, participants from the same organisation should not be grouped together in the same room, but rather at their own desks. Virtual sub-groups will be set up specifically for the exercises, which will also allow for mixed groups to be created.
- The webcam and microphone must be open during remote qualification/certification exams. It may also be necessary for us to check that you are the only one in the room.
- We ask that you connect at least 5 minutes before the beginning of the session.
Pedagogy
- The standard is analysed in a logical and progressive way, i.e. the requirements are studied through the typical processes of a company, i.e. the activities creating added value for its customers, then the support activities and finally the management activities.
- The paragraphs of the standard are dissected to draw out the key elements for aviation maintenance organisations, which are then compared with examples of best practices implemented in certified companies that have successfully assimilated the requirements for the benefit of the company and its efficiency.
- A “red thread” case study is used to assess various concrete company situations and thus perfect the correct understanding and use of the standard.
- Finally, as the requirements are analysed, each participant must :
Determine which ones impact them on a daily basis, and how they contribute concretely to its application for the benefit of their company;
Evaluate the actual level of implementation and the performance obtained;
Identify its own areas for improvement.
Evaluation mode
- Knowledge test (MCQ).
Course materials
- Participant file containing the presentations delivered during the training and the exercise materials.
- Digital training materials are made available to trainees a few days before the start of the training course on our LMS platform.
To go further
Consulting services : EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
Session 1
The EN9110 standard in its 2018 version – constitution / organisation.
Session 2
The fundamentals of the quality management system and the links with the standard.
Session 3
Requirements for value-added activities.
Session 4
Requirements related to support activities.
Session 5
Requirements related to the management of the company’s activities.
Session 6
Requirements related to the construction of the company’s QMS.
Session 7
Analysis of the company’s process management.
Session 8
The avenues for improvement.
Anonymous
“Rich content, the materials were clear. I really appreciated the exercises that allowed me to practice.”
About Instructor
Ludovic SOULES
Speciality: consultant for 10 years, specialist in the aeronautical industry,
Ludovic works on quality and regulatory
and regulatory standards. He also leads numerous AIRBUS business training courses.